Cookie Policy

This Cookie Policy explains how TRADEXON LIMITED (“Tradexon”, “we”, “us” or “our”) uses cookies and similar technologies when you visit https://tradexon.org.

It explains what cookies are, why we use them, the types of cookies that may be placed on your device, and how you can manage your preferences.

This policy should be read together with our Privacy Policy.

1. About Us

Company Name: TRADEXON LIMITED

Company Number: SC891640

Registered Office: Office 1521, 3 Fitzroy Place, 1/1 Sauchiehall Street, Finnieston, Glasgow Central, United Kingdom, G3 7RH

Website: https://tradexon.org

Email: contact@tradexon.org

Customer Support: contact@tradexon.org

Telephone: +44 7480 276477

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website.

Cookies allow websites to recognise a device and remember information about visitors’ activities, preferences, or previous interactions.

Cookies may help us:

• Keep our website secure.
• Maintain your shopping basket.
• Remember account sessions.
• Store selected preferences.
• Support checkout transactions.
• Understand how visitors use our website.
• Improve website performance.
• Measure marketing effectiveness.
• Provide more relevant content.

Cookies may not identify you directly, but information collected through cookies can sometimes be linked to an identifiable individual and may constitute personal data under applicable data protection laws.

3. Similar Technologies

In addition to cookies, we or our service providers may use similar technologies, including pixels, web beacons, tags, local storage, device identifiers, tracking URLs, and server logs.

References to “cookies” in this policy include these similar technologies where appropriate.

4. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are placed directly through the Tradexon website.

They may support shopping-basket functionality, account login, checkout processes, website security, customer preferences, and cookie-consent choices.

Third-Party Cookies

Third-party cookies may be placed by service providers whose technology or content is integrated into our website.

These providers may include:

• Payment processing providers.
• Website analytics services.
• Advertising and marketing platforms.
• Social media services.
• Customer support tools.
• Website security providers.
• Embedded content providers.

Third parties may control their own cookies and process information according to their respective privacy and cookie policies.

5. Session and Persistent Cookies

Session Cookies

Session cookies are temporary cookies that generally expire when you close your browser.

They may help maintain your shopping basket, manage login sessions, and support navigation during your visit.

Persistent Cookies

Persistent cookies remain on your device for a specified period or until deleted.

They may help remember your preferences, recognise returning visitors, and support permitted analytics or marketing activities.

6. Strictly Necessary Cookies

Strictly necessary cookies are essential for the operation and security of our website.

These cookies may support:

• Shopping basket functionality.
• Secure checkout processes.
• User authentication.
• Website security.
• Fraud prevention.
• Network management.
• Cookie preference storage.

These cookies do not normally require consent where they are strictly necessary to provide a service requested by the user or meet another applicable legal exemption.

You may be able to block these cookies through your browser settings, but doing so could affect essential website functionality.

7. Functional Cookies

Functional cookies help improve your browsing experience by remembering your preferences and providing optional website features.

They may remember:

• Language preferences.
• Display settings.
• Previously selected options.
• Personalised website features.
• Certain shopping preferences.

Where functional cookies are not strictly necessary, we will request your consent before placing or accessing them.

8. Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors interact with our website.

Where enabled, these cookies may collect information such as:

• Pages visited.
• Time spent on pages.
• Website navigation patterns.
• Device and browser information.
• Website errors.
• General traffic sources.
• Interactions with website features.

We use this information to evaluate website performance, improve navigation, and enhance the shopping experience.

Where required by law, analytics cookies will only be activated after you provide consent.

9. Advertising and Marketing Cookies

Advertising and marketing cookies may be used to measure promotional campaigns and display advertisements relevant to visitors’ interests.

These cookies may help us:

• Measure advertising performance.
• Understand campaign effectiveness.
• Limit repeated advertisements.
• Identify visits originating from advertising campaigns.
• Deliver relevant promotional content.
• Analyse advertising interactions.

Marketing cookies may be placed by third-party advertising providers.

We will request your consent before using non-essential advertising and marketing cookies.

You can withdraw your consent at any time through our available cookie preference controls.

10. Payment and Fraud-Prevention Cookies

Our website may use cookies or similar technologies to support secure payment processing and prevent fraudulent transactions.

These technologies may help:

• Protect checkout sessions.
• Identify suspicious activity.
• Verify payment-related interactions.
• Prevent unauthorised access.
• Maintain transaction security.

Some payment-related cookies may be strictly necessary, while others may require consent depending on their purpose and operation.

Payment providers may also use their own cookies under their respective policies.

11. Shopping Basket and Ecommerce Cookies

Tradexon may use cookies to support essential e-commerce functions.

These cookies may:

• Remember products added to your basket.
• Maintain basket information between pages.
• Support checkout progress.
• Preserve selected product options.
• Help prevent duplicate checkout actions.
• Maintain shopping session functionality.

Certain shopping basket and checkout cookies are necessary to provide services requested by customers.

Disabling essential e-commerce cookies may prevent parts of the shopping or checkout process from working correctly.

12. Account and Authentication Cookies

If you create or access a customer account, cookies may help maintain your authenticated session.

These cookies may support:

• Secure customer login.
• Account session management.
• Authentication checks.
• Protection against unauthorised access.
• Account navigation.
• Secure logout functionality.

Authentication cookies are generally necessary to provide requested account features.

13. Customer Support Cookies

Where customer support tools are enabled, cookies may help provide assistance and improve communication.

These technologies may support:

• Live chat functionality.
• Customer support sessions.
• Help centre interactions.
• Support request management.
• Remembering selected support preferences.

Non-essential customer support cookies will be subject to consent where required.

14. Social Media and Embedded Content

Our website may include social media integrations, videos, interactive content, or features provided by third parties.

These services may place cookies or collect information when you interact with embedded content.

Third-party services may have their own privacy and cookie policies.

Where embedded technologies use non-essential cookies, appropriate consent controls will apply.

15. Cookie Consent

When you first visit our website, you may be presented with a cookie consent banner or preference management interface.

You should be able to:

• Accept optional cookies.
• Reject non-essential cookies.
• Choose preferred cookie categories.
• Review cookie information.
• Change previously selected preferences.

Strictly necessary cookies may remain active where they qualify for an applicable consent exemption.

Non-essential cookies requiring consent will not be activated before valid consent is obtained.

We will not treat continued browsing, inactivity, or pre